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Pleasant Valley Crossing tenants thriving; new restaurant may be coming

By Rod Lee

The next phase in the expansion of Pleasant Valley Crossing at Boston Road and the Providence-Worcester Turnpike (Rt. 146) in Sutton hasn’t yet materialized. Meanwhile, however, existing tenants are enjoying the location and the brisk business it brings to their doors—even as they greet with anticipation word that a second restaurant may be in the offing somewhere within the complex.

Michael C. O’Brien, president and CEO of Galaxy Development LLC in Auburn, which is developing Pleasant Valley Crossing, has been negotiating with the prospective owner of an Italian fare-themed restaurant and pizzeria to become the plaza’s newest occupant. Galaxy has drawn on Mr. O’Brien’s more than thirty-five years in the commercial real estate industry to develop or upgrade numerous sites around the state, including, to name a few, The Trolley Yard in Worcester, East Village Square and Mill Brook Plaza in Webster and Water Street Plaza in Fitchburg.

In an update to where things stand at Pleasant Valley Crossing at the moment, Mr. O’Brien said on October 15th that his plans for a restaurant in the northwest corner of the plaza, in one of the suites next to Fresenius Medical Care, might be amended. “I was approved for a 5500-square-foot restaurant, but right now we do not have one to locate there,” he said. “We are thinking of moving the potential restaurant location/pad to the other side of Galaxy Pass where the Lowe’s was originally approved.”

In the interim, current tenants are carrying the ball for Pleasant Valley Crossing and relishing the role.

“Amazing!” Jessica Vigeant, an assistant manager at the Starbucks at 22 Galaxy Pass, said of foot traffic the store has experienced to date, while she scrambled to keep up with a Columbus Day rush of customers looking for hot or iced coffees and a bite to eat on a sunny and warm afternoon. “We’ve been here three years now. The growth of the store has been great.”

The Starbucks store is situated in a part of a plaza that is fully occupied, with Verizon, PV Dentistry, Great Clips, Five Guys and Nails & Spa operating in the same vicinity.

Told that another restaurant might be joining the mix, Ms. Vigeant said “that’s exciting because we only have Five Guys right now. We’re used to being near restaurants.”

At Five Guys, directly opposite Starbucks, amid a swirl of red and white, a plethora of signs on the walls touting the restaurant’s nationwide popularity (“Good Burger, No Doubt”—Scott Joseph, Restaurant Critic, Orlando Sentenil; “Voted Best Burger”—Washingtonian Magazine readers; “Five Guys Knows Fries”—News-Press, Fort Myers) and the voices of Tom Petty and Jim Morrison as musical accompaniment, half a dozen employees were working the grill and counter as a steady stream of patrons came in asking for burgers, hot dogs, sandwiches, drinks and shakes.

A manager who paused to say “give me a minute, I’m running the show now,” and calling out “order ready, 65 and 66, please” as he bagged takeout requests, spent forty-five minutes attempting to clear enough time to talk—to no avail.

At Market 32, which with UniBank is Pleasant Valley Crossing’s current anchor tenant, Wayne Hill described business as “really good. We’re very busy,” he said, glancing at active checkout lines at every register. “I’ve only been here for four weeks. I came from the Price Chopper store in Hopkinton. This is a growing area. We see new faces all the time. It’s awesome. Our nearest competition are Shaw’s in Northbridge and Walmart in Worcester. People love this store.”

Market 32 has its own Starbucks, proof that two versions of the Seattle-based chain’s coffee emporiums can co-exist.

The Verizon store, in Unit C at 22 Galaxy Pass, is settling in after two and a half years, a manager, Walid Hichan, said. “We are doing fairly well, people don’t know much about us yet but business has picked up tenfold since we started,” Mr. Hichan said.

Much accomplished already at Pleasant Valley Crossing. Much to do. Much to celebrate.

Contact Rod Lee at [email protected] or 774-232-2999.

Ed and Sue Renaud, with granddaughters Remmi and Veronica, share a Columbus Day lunch at Five Guys in Pleasant Valley Crossing in Sutton.

A large array of pumpkins are available for purchase leading up to Halloween at Market 32 in Pleasant Valley Crossing in Sutton.